Saturday, October 5, 2019

5. Strategic management- evaluation of the article Coursework

5. Strategic management- evaluation of the article - Coursework Example Coordination of individual can be done effectively over several miles; geographic locations are not a limitation. In Miguel’s et al. European Management Journal, (2011), hierarchy is often used as a structure to achieve deployment and success in strategy. The following part of the essay will analyse strategic processes and how they succeed under hierarchy organization. Also of major concern will be the strategies in organizations and how they may be explained and implemented through various strategy theories. In the essay there will also include an evaluation criteria by means of auditing. It will majorly explore on management issues of hierarchical systems. In several areas where many people are involved in accomplishing a specific task, people find a way of coordinating what they are doing in their parts in order to mutually achieve optimum goals. There are various hierarchy theories under strategy management that bring out the most out of activities done. Among the most common theories that explain coordination are the cognitive hierarchy theory, social projection theory and the theory of team explanation. Schelling (1960) showed how decisions made by humans are undeniable hinged on coordinative actions and expectations of other people’s actions. A brief explanation of the hierarchical theories explains how the theories are related to the organization system and how they may be used to influence actions taken for better strategy execution. The cognitive hierarchy theory was proposed first in the years 1945 and 1946. This theory was built to make individuals who have varying reasoning levels to coordinate and move at a higher regulated pace. Team reasoning, on the other hand, is a theory that utilizes the motivation of individuals working on a goal. In the circumstances where individuals are motivated, there is maximized standard effort that raises each individual’s expectations. In such collaboration, decision making is

Friday, October 4, 2019

Organisations & Environment Essay Example | Topics and Well Written Essays - 750 words

Organisations & Environment - Essay Example Other sectors such as industries, forestry and wastes are 4%, 2% and 1.4% respectively. (cait.wri.org, 2006) However, UK only produces about 11 percent of the GHG produced by the United States. This paper compares the GHG emissions of UK with other nations such as the United States, Italy and France, providing an analysis of the current status of UK in GHG emissions, enabling us to conclude that UK must work towards lowering its GHG emissions. The United Nations Framework Convention on Climate Change (UNFCC) has taken steps towards curbing total emissions, which would make changes internationally. The United States produces nearly 23.11% of the total GHG emissions, ranking 1st in world emissions. When converted to carbon di oxide equivalents, the US produces 92641.4 parts. This is by far the largest amount produced by a single nation and the US is certainly focusing on reduction of emissions by involving in activities to reduce emissions such as emission trading. When compared with the UK, emissions are much more which is directly related to the large area and the population of industries in the United States. Italy also contributes to global emissions in considerable amounts but its emissions are much lesser than that ok the United Kingdom. However, statistical details provide proof that the emissions produced by Italy have risen over the past few years, even after the Kyoto protocol, which means that UK is doing a better job in curbing GHG emissions. Italy ranks 10th in global emissions, producing about 1.86% of the total emissions. When converted in terms of carbon dioxide equivalents, it produces 7454.2 parts. The emissions produced by UK in terms of carbondioxide equivalents are 9232.3 parts, more than that of Italy or France. This may be due to the rapid emergence of industries in UK. The total emissions produced by France accounts to 1.62% of global GHG. It produces 6483.3 parts in terms of carbon dioxide

Thursday, October 3, 2019

English as a Second Language Essay Example for Free

English as a Second Language Essay Originally, England’s linguistic changes made English the second language and over the years, second language teaching has undergone a lot of erratic changes. Religious schools have greatly influenced the moral and cultural framing of English at this point in time. UK was also the center of developmental English teaching during World War II. Pioneers such as Harold Palmer, Michael West and Lawrence Fawcett triumphed in founding principled basis for teaching English as a second language. These strategies and methodologies derived from teaching of English on Great Britain were adjoined with other existing forms from overseas settings. In general, English is the first and widely taught foreign or second language and is considered as a medium language for education. Today, it is a common context to learn or study more than two languages. Pope stated, â€Å"English represents access to specific knowledge and skills and tends to be identified with the technology and science as well as the economic and cultural models of the modern 32). Different approaches such as communication, vocabulary and grammar are used in teaching English as a second language. Learning also depends on the fluency level aim, if it is purposely learnt for specific tasks or if the learner wants to achieve a native speaking tongue. English and other foreign languages can be mastered through live encounters or cross-cultural communication and study or technical translation. Early introduction of English in schools poses an academic advantage when it comes to learning the language. Basically, background knowledge of English and other foreign language is one of the most important things to consider. Reading is a cardinal skill in learning. It enhances metalinguistic awareness but for some reason, it can become a hindrance and a false knowledge. Students tend to enjoy meaningful conversation more than teachers’ theoretical strategies of detailed vocabulary and grammar lessons and this causes the problem in comprehension. Since some students do not deliberately concentrate on their reading skills and focus more on conversing, complete understanding is not achieved and it is merely viewed as a plain reading. Children at a very young age study two or more foreign languages and sometimes, English is rather a third language. Schools and educators sometimes forget to pay attention over the verity that it could be too much for young children to learn multiple languages all at the same time. For universities that use English for substantial academic paper works and materials, reading is crucial. But every teacher and learner should focus on the remaining language skills: listening, speaking, writing, and assessment, even if these are all adjunct to the capital skill that is reading. It is important for the teacher to have a considerable degree of attention towards the native language of the learner because native language plays a vital role in understanding a foreign language. English is the universal language. In some instances, teachers also experience difficulty expressing thoughts in English and this indicates that it is hard to achieve proficiency even if an individual has the basic and complex knowledge of the language. Teachers and educators’ goal should not be for the learners to achieve a native speaking tongue that flawlessly pronounces tones and speaks vocabulary and grammar perfectly. The ultimate goal is for students to learn how to listen, speak, write and read in English in a manner of complete comprehension and not necessarily to acquire a native speaking tongue. Works Cited Pope, Rob. â€Å"The English studies book: an introduction to language, literature and culture. † 2002). Routledge. 420 Smith, Richard C. â€Å"Wren and Wyatt†. 2003). Routledge.

Group Formation And Group Roles

Group Formation And Group Roles Which work is better, a group work or an individual work. There is no answer to this question as it has many facets. Our main focus during the group assignment was to analyze the organizational structure; culture and management and leadership style. In this essay, I have analyzed and evaluated the one aspect during the group work, its approaches and its relevant theories. I have highlighted my aim and justification of the performance by illustrating the group formation: identifying both the aspect positive as well as negative. I have interrelated my experience with the theories and also focused on how group roles played an important role during the group assignment. This essay is divided into four parts but interlinked parts. The first part includes Group Formation and Group Roles: development and its related issues. The second part focuses on the approaches to the group roles. The third part focuses on the identifying the effects when a similar situation happens in the organization. The final part focuses on diagnosing or suggesting the various group role models. Conclusion is also included in the end. 2.0 GROUP FORMATION AND GROUP ROLES An individuals performance enlighten into an optimum group. It is a reflection of what I have written in my personal diary and also, from the recording of the meeting. The group passes through five clearly defined stages of development, which they labeled as forming, storming, norming, performing and adjourning (Tuckman, 1965; Tuckman and Jensen, 1977) 2.1 FORMING In my viewpoint, forming a group before doing a task is an important issue. Our Group can be called FORMAL group, which was deliberately created to complete the project. Initially, I was feeling uncomfortable with the group because our ideas and way of thinking were not alike. It was formed because we were sitting next to each other. I thought to form a group with people who have opinions about the subject and had been always outspoken. In our group, four members were from same nationality and one from other nationality. All the members from the same nationality were from different corners of the country. I believe point of doing an assignment is not only going along with group but also to work on something, which is unknown to you. This is the reason we decided to have diversification in the group. Diversification is important because we get to know about the working environment of the other nationalities. It was also a test of adaptability. In the group, I think important role is of a Leader but no one emerged as a leader within the group because everyone wants to work on of its own in their comfortable space. 2.2 STORMING On our first group meeting, we had a conversation about the selection of organization. We had storming two-hour session and were discussing to either select the organization that has a worldwide reach or to select a national organization. I was favoring to have a national organization because it will be gives us an advantage since we dont have much experience person in the group. At the end of the session, we decided to take a national organization for various reasons. Group meeting left us with various questions: 1) Which kind of organization should be taken? 2) How can we benefit our project? 3) From where and how can we collect data? 4) Evaluation of the organization? After the meeting, it was decided that everyone has to come up with one organization and have to work on the questions above within a week. I think two members didnt like the way the process was going on. While coming from the meeting, they told me to focus on Something Concrete and they were feeling shy to give out the opinions. I asked them to write everything in an email and send it to everyone in the group. 2.3 NORMING Norming is a period where we should trust each other and try to develop an atmosphere where everyone can work. Initially, I was unhappy with group but after our first meeting, I felt little relaxed that some members were responding and giving out the opinions. The member whom I suggested to give out the mails didnt send any e-mail neither they came with any organization and its working in the second meeting. So, the other three members gave out their suggestion and their respective organization. The member from the other nationality gave out the best suggestion and was decided to choose it as a topic. When we were dividing out the sections of the outline, members including myself showed some anger and irritation. Due to domination by one member, no one was able to choose theirs respective topics and roles. My role to become the leader of the group was not accepted by the other member. The other member wanted no one to become the leader in the group. I believe everybody has an intention to become the leader. Since, there was no leader. Everybody chose their role in a way that even they were not even aware of the responsibilities with the role. The main motive of the group is to able to present the best work you can do as group and also not letting the other group members down. This thing actually calmed me down and then, decided to work on some other aspect of the organization. Altercation happened between other members as well for the same reason. Nobody was willing to get out of his comfortable zone. We also decided to communicate with each other regularly, because it has been seen that group who are not performing well is a lack of communication and knowledge but it doesnt come off. 2.4 PERFORMING This is the crucial point of the group, which test the ability and consensus within the group. After working for more than 2 weeks and giving out suggestion through meetings and emails, no one including myself had completed the work. From the initial period of the group formation till the time of performing, we had lot of contradiction within the group and were not getting along but motivation to give the best project always had given us to move forward and also to perform. During our group performance, I think sections in the outline were not properly drawn as the data that was collected was colliding with each others work. My part was to work on the organization structure. It was very lengthy but with help of other members I was able to finish it in time. Sometimes, when I had any problem with the structure, my other members were willing to help me. Even at end of the project, I believe delegation of work was not done properly. If it had been, then we could have made a better proje ct. 2.5 ADJOURNING Anxiety and excitement didnt allow me to sleep for two nights before submission. I feel that I have given out my best in this project. After the completion of the project and reading the project again gave me a sense that anyhow work can be done. After submitting the assignment, everybody in the group shook hands with each other and also celebrated for the submission. During the project, I made new relationship with members and also, decided to take one of the members for the next group assignment (International Banking). Our group had achieved the goals what we decided in the initial stage and thus, was the time to adjourn the group. We regularly faced the problem at several times. As a member of the group, we regularly faced the problem at different times. There was a cycle of storming, norming and performing at every stage. 3.0 APPROACHES TO GROUP ROLES This part of the essay, firstly I would like to write about the problems that I have faced while working with group. Secondly, how I could have made it better or will be acting on the similar situations in the future. The experience I had and the problem I faced will be an advantage in my future assignments, as it will give me a better understanding of the roles. We have followed the model of Benne and Sheats (1948) to achieve our goals. The role that we have mutually delegated to every member was different. Firstly, Information-Giver is a person who finds out all the relevant information before moving forward. Also, clarifies the problem if there is something missing or unclear. In our second meeting, we decided to assign one member to gather all the information. He provided us with the primary data but he did not make clarifications on some issues. He gave us the overview of the organization but was never able to provide with the insights of the organization. So, everyone in the group has to their relative research about their work, which gave us conflict between our works. Secondly, we decided to communicate and work at all times. Whenever I was asked to give out Opinions on any subject, I was willing to do that. Sometimes, even I cannot suggest something on some issues until and unless I have the proper evidence to support it. I asked for the help if I am in a problem or not able to understand, members willingly helped me. I would say everyone in a group was an opinion giver. Sometimes, opinions and suggestion are followed by the egos and domination. Since, our group was a leaderless group. Everybody in the group wanted to dominate the group. At some point, I felt the same but I have realized that giving out opinions doesnt mean that the person can lead the group until and unless has the characteristics of the leaders. Thirdly, for the conclusion of the topic, we assigned one of the members as an Evaluate-critic. As he was given the authority to look after the each part of the topic and critically analyze and write down the conclusion accordingly. He started criticizing the points that we have written also belittling us. After the submission of the assignment, he was boasting himself and was trying to take credit from other members. If I had been in the same position, I would never try to take the credit of the people and would also appreciate the work of others. Fourthly, the main problem we faced during our group was that one of member possesses the traits of the Dominator. From the beginning till adjourning of the group, the member was trying to show him as a leader but a leader is different from dominator. He was forcing everyone in the group to do the work accordingly and roles that he has assigned but a leader gives liberty to the other members to work according to their characteristics. Conflict mounted due to this issue in the group. This instance gave me an experience that there is a little difference between a leader and a dominator. There is always an advantage to have a leader over dominator in the group. 4.0 EFFECTS OF GROUP ROLES IN AN ORGANISATION In this section, I would like to evaluate the Benne and Sheats (1948) Group roles theory into an organization taking my personal experience into consideration. I will consider the similar situation in an organization in terms of Group Formation and Group Roles. Benne and Sheats(1948) encouraged Social role and Beblin (1996) encouraged Team Role, t he two most common frames of reference on group roles which have been suggested below:- In my perspective, Team role should be considered within an organization. Individual work is different from teamwork but from my perception and perspective of an organization, Team role can lead to a better understanding between the members of the group. As I have experienced, Belbin (1981,1993,1996) argues the Benne and Sheats (1948) Functional Role Theory by stating that firstly, people in organization are selected on the basis of experience or ability, not on the basis of personal characteristics. Secondly, it also limits the likelihood that they will be successful in other roles. The performance of any organization can be impeded by various problems. Firstly, I would like talk about Maslows (1954) hierarchy of needs. Self-esteem in Hierarchy has been described as achievement and respect for each other that can be obtained by providing appropriate Group role to the person. Once the person is satisfied with what he is doing and it is going with his personality, he will perform better. I can relate the self-esteem with the problem we had in our group .If everyone was given their part according to their characteristic, and then we could have worked produced better result. Secondly, the flow of opinion should be made clearly without any egos and attitude. Knowledge Sharing can lead to the better work. Knowledge sharing always gives a better working environment and also, a competitive work. (Nonaka and Takeuchi, 1995; Nonaka and Kanno, 1998; Grant, 2005). This similar situation happened in our group, opinions were given to help each other but egos and attitude always followed and power to dominate. Knowledge sharing should be made without any hesitation and greed. Thirdly, I would like to Benne and Sheats (1948) model as the most of the positive aspect such as evaluator-critic can be transformed into Recognition Seeker (Dysfunctional) if evaluator-critic is given importance. As I mentioned above, Evaluator-critic was trying to get recognition as an individual. If the similar situations happens in the organization, this might result into a havoc because every individual is working for the organization ,not for the individual recognition. This will create disharmony in the group, which will reflect for the organization. I would like to suggest on the basis of the group role that in organization Belbin(1996) nine team role should be followed to achieve the goal and every member should be chosen in terms of their characteristics. This will increase the productivity as well as the level of healthy competition within the organization. This is how an organization can be benefited from the Group roles. 5.0 DIAGNOSIS OF GROUP ROLES APPROACH I have already argued and suggested that organization needs a proper set of roles, which can be provided to the employee and employer for the betterment of the organization. I have argued that sometimes, Task role and Maintenance role theory of Benne and Sheats (1948) transform into the Individual roles, which are self-centered and personal motives, arises. There are many concepts of Group such as Benne and Sheats(1948), Bales(1950) but most popular in modern days is Beblin(1996). The table below shows the group roles suggest by Beblin(1996). The theory above shows coherent relationship with the organization group roles. This will not only increase the performance of the organization, also the interaction between and within the groups. This can work for the big organization but with smaller group of 9-10 people. However, there are no theories without criticism. Beblins theory has been criticized by the Aitor Aritzeta et. Al (2007). Firstly, he argued that team success cannot be measured with this theory and hard to recognize that all the nine roles have been opted. Secondly, the theory takes excessive psychological perspective on role. Thirdly, the theory is unable to differentiate between different types of tasks. David Butcher and Catherine Bailey (2000) argued that Dream Team, where all member are committed to one work, and all the members are present at decision -taking time. They felt this is impractical and undesirable. 6.0 CONCLUSION I have considered many issues and explained it in terms of approaches, effects in organization and also, suggested the better way to assign the group roles. However, during my group work, I have taken the Benne and Sheats(1948) Theory which resulted in a average performance but If I would have used Beblin(1996) theory for the group roles in my group, then we could have performed better. Although, every theory has a criticism and flaws but this can be suggested that organization of today world uses Beblin Theory for group roles. I would also like to conclude that problems would never be reflected on any other assignments. The key lesson learned from this assignment that people should be judged by their characteristics and assigning the roles accordingly. It is necessary to move forward as described by Tuckman and Jensen(1965) to achieve the goals.

Wednesday, October 2, 2019

Immigration in America Essay -- essays research papers

Coming to America†¦Maybe Immigration has been a part of the United States ever since its inception. When Christopher Columbus made his way across the Atlantic Ocean he discovered a land that was almost entirely inhabited. The colonists, essentially the first immigrants to what would be the United States, began to come over group after group until they finally decided that there were enough people living in America that they were a strong enough power to be a separate entity. In 1776 the Americans declared their independence from Great Britain and through the revolutionary war, created the United States. Views from varying sources as well as some insight from North Dakota representatives will be used in order to examine current immigration laws, explain how and why changes should be made, and determine who will be affected by the changes. Early in its history, the United States was often called a melting pot because it was a new nation with no distinctive culture at the time it was established. As immigrants came to the United States, oftentimes they quickly lost their original culture and integrated into the new nation rapidly. Although the United States has been shaped by successive waves of immigrants, Americans have often viewed immigration as a problem. Established Americans often look down on new immigrants. The cultural habits of immigrants are frequently targets of criticism, especially when the new arrivals come from a different country than those in the established community. This type of behavior towards immigrants can be found throughout the nation. When interviewing my district representatives what they were currently doing with immigration laws I received a very common answer from all three of them. They all said that currently they weren’t dealing with any immigration laws because they are usually determined at a national level. Representative Ole Aarsvold said in an e-mail response, â€Å"Immigration is primarily a federal concern but we have had a couple of bills dealing with this issue, very generally, in this legislative session in ND. I will do some research for you.† This led me to open my eyes to the national scope of immigration laws. The United States had no type of immigration laws during its colonial years. Leonard Dinnerstein is a Professor of American History and Director of Judaic Studies at University of Arizona. His Encarta entr... ... Americans declared their independence from Great Britain and through the revolutionary war, created the United States. Views from varying sources as well as some insight from North Dakota representatives were used in order to examine current immigration laws, explain how and why changes should be made, and determine who will be affected by the changes. Work Cited Aarsvold, Ole. â€Å"Re: Thoughts on Immigration.† E-mail to State Representative 22 Mar. 2001. â€Å"American Presidents Talk About Immigration.† American Immigration Law Foundation 1997. 27 Feb. 2001. . Dinnerstein, Leonard. â€Å"Immigration.† Microsoft Encarta Encyclopedia. 2000. â€Å"Ellis Island Lesson Plan (Immigration).† MSNBC Pencil News. 2000. 27 Mar 2001. . Goldsborough, James. â€Å"Out-of-Control Immigration.† Foreign Affairs. Sept. 2000: 89 Hicks, Chester. â€Å"Remaking the political landscape: how immigration redistributes seats in the House.† Spectrum: the Journal of State Government. Spring 1999: 17. Vialet, Joyce. â€Å"Immigration Legislation and Issues in The 106th Congress.† Migration World Magazine. Sept 1999: 41.

Tuesday, October 1, 2019

marketing concept Essay example -- essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  The marketing concept is a managerial philosophy that an organization should try to satisfy customers’ needs through a coordinated set of activities that also allows the organization to achieve its goals. The marketing concept strives to satisfy customers by determining what buyers want and then by using that information. Businesses also have to alter, adapt, and develop new products to continue earnings profits. By being customer oriented, objectives of a business, such as, increasing profits, market sharing, sales, or a combination can be achieved. This philosophy is aimed at helping the customers, but if the customers’ objections are not met the business may not stay open very long.   Ã‚  Ã‚  Ã‚  Ã‚  The local business that I have visited is Table D’Art, which is located in Roslyn Heights on Glen Cove Road. The store sells many unique and elaborate items that could be given as gifts or for your own home. Although they are luxury items they are a good asset to a home. There were also more types of products that may appeal to customers more. I have been here before and noticed that they have many new and unique items.   Ã‚  Ã‚  Ã‚  Ã‚  The store is located in a very nice area, and the shopper’s usually have a lot of money to spend on nice things. This is what the buyer’s...

Mistake vs. Misrepresentation

In brief: Mistake vs Misrepresentation †¢ A mistake is inadvertent and only an error on the part of the person committing it while misrepresentation is often wilful or intentional, done with the intention of gaining wrongfully. The main difference between Mistake and Misrepresentation is that in the case of Mistake one or both parties to a contract or what was intended to be a contract unintentionally or unknowingly made statements not intended to mislead the other. Therefore fraud cannot be implied from these statements or circumstances. At Common law, a mistake can affect the validity of a contract â€Å"operative mistake†, making it null and void. In the case of misrepresentation, false statements of facts are required to be made which knowingly or unknowingly could amount to fraud and remedy or rescission may apply. In the modern law, misrepresentation is classed as fraudulent, negligent or wholly innocent. Fraudulent misrepresentation Definition Fraudulent† in this sense was defined by Lord Herschell in Derry v Peek (1889) 14 App Cas 337 as a false statement that is â€Å"made (i) knowingly, or (ii) without belief in its truth, or (iii) recklessly, careless as to whether it be true of false. † The essence of fraud is the absence of honest belief; in Derry v Peek , a share prospectus falsely stated that the company had the right to use mechanical power to draw trams, without explaining that governmental consent was requir ed for this. In fact, the directors honestly believed that obtaining consent was a pure formality, although it was ultimately refused. The House of Lords held that there had been no fraudulent misrepresentation. Lord Herschell however did point out that though unreasonableness of the grounds of belief is not deceitful, it is evidence from which deceit may be inferred. There are many cases, â€Å"where the fact that an alleged belief was destitute of all reasonable foundation would suffice of itself to convince the court that it was not really entertained, and that the representation was a fraudulent one. † On the other hand, there need be no intention to defraud. An intention to deceive (with no intention to cause the claimant loss) is sufficient. Negligent misrepresentation Negligent mis-statement at common law Until 1963, damages could only be claimed for misrepresentation where it was fraudulent. All non-fraudulent misrepresentations were classed as â€Å"innocent† and damages were not available for such innocent misrepresentations. In 1963, the House of Lords stated, obiter, in Hedley Byrne Co Ltd v Heller Partners Ltd [1964] AC 465 that in certain circumstances damages may be recoverable in tort for negligent mis-statement causing financial loss. The liability depends on a duty of care arising from a â€Å"special relationship† between the parties. It is now clear that a party can claim damages under the principle in Hedley Byrne where a negligent mis-statement has induced him to enter a contract; Esso Petroleum Co Ltd v Mardon (1976) QB 801. Broadly speaking, the special relationship will only arise where the maker of the statement possesses knowledge or skill relevant to the subject matter of the contract and can reasonably foresee that the other party will rely on the statement. Negligent misrepresentation under the Misrepresentation Act 1967 Section 2(1) of the Act of 1967 introduced, for the first time, a statutory claim for damages for non-fraudulent misrepresentation. Section 2(1) provides that where a person has entered a contract after a misrepresentation has been made to him by another part thereto and a result thereof he has suffered loss, then, if the person making the misrepresentation would be liable to damages in respect thereof had the misrepresentation been made fraudulently, that person shall be so liable notwithstanding that the misrepresentation was not made fraudulently, unless he proves that he had reasonable ground to believe and did believe up to the time the contract was made that the facts represented were true. It should be noted that the sub-section assumes all non-fraudulent statements to be negligent and puts the burden on the maker of the statement to disprove negligence. Wholly innocent misrepresentation We have seen that before 1963, the word â€Å"innocent† was used to describe all misrepresentations that were not fraudulent. In the light of Hedley Byrne and s. 2(1) of the Act of 1967, the word innocent may now be used to refer to a statement made by a person who has reasonable grounds for believing in its truth. To avoid confusion, â€Å"wholly innocent† is a better description.